- Orders: All orders are subject to availability. Placing an order with Patiala Bakers indicates your acceptance of these terms and conditions.
- Confirmation: Orders are confirmed upon payment of a non-refundable deposit or full payment as per the shop's policy.
- Changes/Cancellations: Changes or cancellations to orders must be communicated within the specified time frame and may be subject to additional fees.
Pricing and Payment:
- Pricing: Prices are as stated on the menu or as quoted during order placement and are subject to change without prior notice.
- Payments: Full payment or a deposit is required to secure an order. Payment methods accepted are [List accepted payment methods].
Delivery and Collection:
- Delivery: We offer delivery services within a specified radius. Additional charges may apply. Delivery times are estimated and may vary due to unforeseen circumstances.
- Collection: Orders can be collected at the designated pick-up point at the agreed-upon time.
Quality and Allergens:
- Quality: We take utmost care in crafting our products. In the unlikely event of dissatisfaction, please contact us immediately for resolution.
- Allergens: Our products may contain allergens. It is the customer's responsibility to inform us of any allergies or dietary restrictions at the time of ordering.
Cakes and Custom Orders:
- Customization: Custom orders are welcomed; however, intricate designs or specific requests may incur additional charges.
- Designs: We strive to replicate designs to the best of our ability, but slight variations may occur due to the handmade nature of our products.
Refunds and Returns:
- Refunds: Refunds are not provided for cancellations or changes made after the specified deadline. Refunds may be considered in case of quality issues, subject to our discretion.
- Returns: As our products are perishable, returns are not accepted except in cases of quality discrepancies.
- Responsibility: Patiala Bakers is not liable for any damages or losses arising from the misuse of products after delivery or collection.
- Force Majeure: We will not be held responsible for any delay or failure to perform our obligations due to unforeseen circumstances beyond our control.
- Security: We take reasonable measures to protect customer information; however, we cannot guarantee absolute security.
By placing an order with Patiala Bakers, you agree to abide by these terms and conditions. Patiala Bakers reserves the right to modify these terms at any time.
For any inquiries or clarifications regarding these terms and conditions, please contact us at 0480 303 950.